Warranty

Swegway Warranty
Our warranty on Swegway Hoverboards purchased directly from www.swegway-shop.co.uk is valid for up to 90 days after the original purchase date.

The warranty covers all internal mechanics, such as: the motherboard and bluetooth speakers. Our warranty does not cover cosmetic damages, water damage or drops. Our boards are looked over with the warranty by our very-own Swegway Technician, who diagnoses issues that can be found within a board and can fix them. For boards that are heavily used or have been damaged, we might not be covered under the warranty, if the amount of use has caused multiple damages.

If you wish to claim your boards warranty, please click HERE to book your board in for repair.

Claiming on the warranty allows you to be eligible for either a repair on the swegway where possible or in worst case scenarios, a new board. We aim to repair all original boards purchased, new boards are only issued in certain circumstances. We do not refund boards under warranty after the ‘7-day Cooling Off Period’. By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This is generally referred to as a ‘cooling off’ period. This applies to all of our products.

For more information on your rights to return goods visit www.consumerdirect.gov.uk.

Please note that orders over £100 MAY be subject to a 7% re-stocking fee, this will not be implemented if the items are returned due to incorrect stock being sent or damaged items being sent.

 

SwegKart Warranty
The warranty on the SwegKarts is valid for up to 30 days after the original purchase date.

Claiming on the warranty allows you to be eligible for either a repair on the SwegKart where possible or in worst case scenarios, a new kart. We aim to repair all original SwegKart’s purchased, new karts are only issued in certain circumstances. We do not refund karts under warranty after the ‘7-day Cooling Off Period’. By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This is generally referred to as a ‘cooling off’ period. This applies to all of our products.

Please note that orders over £100 MAY be subject to a 7% re-stocking fee, this will not be implemented if the items are returned due to incorrect stock being sent or damaged items being sent.

If you wish to claim your SwegKart’s warranty, please click HERE to book your kart in for repair.